Your Satisfaction is Our Priority

At Poshwears, we want
you to be completely satisfied with your purchase. If, for any reason, you're not happy with your order, please review our refund policy below:  

Refund Eligibility

Returns within 14 Days:

For items returned within 14 days of receipt, you'll receive a full refund, including the original shipping cost.

Returns after 14 Days:

We may offer a partial refund or store credit for items returned after 14 days, depending on the condition of the item and other factors.

Return Conditions

Original Condition: The item must be returned in its original
condition, unworn, unwashed, and with all tags attached.

Proof of Purchase: You must provide a valid proof of purchase, such as your order confirmation email or receipt.

Return Process

Contact Us: Please contact our customer support team to initiate a return.

Packaging: Carefully package the item to prevent damage during transit.

Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method.

Refund Processing: Once we receive your returned item and
verify its condition, we will process your refund within 7 Working business days.

Non-Returnable
Items

Certain items, such as
personalized or customized products, cannot be returned.

Please note:

UK Consumer Rights Act 2015: Our refund policy is in compliance with the UK Consumer Rights Act 2015. You have the right to return faulty or not-as-described items within 30 days of purchase.

Digital Products: Digital products, such as downloadable designs, are non-refundable once delivered.

Shipping Costs: Return shipping costs are the responsibility of the customer, unless the return is due to our error.

For any further
questions or assistance, please contact our customer support team.

Support@poshwears.com