Poshwears Return
Policy - Hassle-Free Returns for UK Customers!

At Poshwears, your
satisfaction is our top priority. That's why we offer a generous 14-day return policy under the Consumer Contracts Regulations 2013, giving you peace of mind when shopping online.

What can be returned?

We accept returns for
defective products only within the 14-day window. You can choose to receive a full refund, exchange for a different item, or receive a store credit.

How to initiate a return:

Contact us within 14 days of receiving

your order: You can do this by sending an email to 13 Hartopp Road Sheffield EnglandS2 3LGUnited Kingdom or calling us at +12677032174 (Monday-Friday, 9:00 AM to 5:00 PM GMT).

Clearly state your intention to return the item(s).

Provide your order number for quick processing.

Return conditions:

To be eligible for a full refund, your returned item(s) must be:

In the original packaging, unworn, and unused with all tags attached.

In the same condition as you received them.

Returned within 14 days of receiving your order.

Important notes:

You are responsible for the cost of returning the item(s) to us. We recommend using a tracked delivery service for your own peace of mind.

We cannot accept returns for items that have been damaged due to your handling.

We may require proof of purchase (e.g., order confirmation email) to process your return.

Refunds:

Once your return is received and inspected (usually within 2 business days), we will issue a full refund for the item(s) you paid for, excluding any original delivery charges.

Refunds will be issued to the original payment method used for the purchase.

Please allow up to 4 business days for the refund to appear in your account.  

Exchanges:

If you wish to exchange an item for a different size or color, please follow the return
instructions above and clearly state your desired exchange in your communication. We will do our best to fulfill your exchange request, subject to
availability.

What if my item is
faulty?

If you receive a faulty item, please contact us immediately at support@poshwears.com

+12677032174. We will be happy to offer a full refund or replacement, including any return postage costs.

We reserve the
right to reject any return requests that do not comply with this policy.

Thank you for
shopping with Poshwears!

Changes made:

Policy duration: Increased from 7 days to 14 days to comply with UK Consumer Contracts Regulations.

Removed: Reserving the right to reject returns without prior request (illegal under UK law).

Removed: Restocking fee (not allowed under UK law).

Delivery charges: Clarified that original delivery charges will be deducted from refunds, even for items with free delivery.

Added: Information on faulty items and your rights as a consumer under UK law.

Contact information: Updated contact details with a UK phone number.